Terms and Conditions
Effective Date: May 10, 2026
Welcome to Sri Maha Aquarium. By accessing our website, placing an order, or using our services, you agree to the following Terms & Conditions.
1. General
- Sri Maha Aquarium reserves the right to update, modify, or change these terms at any time without prior notice.
- By using this website, you confirm that the information provided by you is accurate and complete.
- We reserve the right to refuse or cancel any order at our discretion.
2. Product Information
- Product images are for reference purposes only.
- Actual colors, sizes, shapes, plant growth, fish patterns, or natural textures may vary.
- Live plants, fish, shrimp, snails, and other livestock are natural products and may differ slightly from photos shown on the website.
- Availability of products may change without notice.
3. Pricing
- All prices are listed in INR (₹).
- Prices are subject to change without prior notice.
- Shipping charges, taxes, and handling charges may apply separately.
4. Orders & Payments
- Orders are processed only after successful payment confirmation.
- Customers must provide accurate shipping and contact details.
- In case of payment disputes, suspicious transactions, or incorrect pricing, we reserve the right to cancel orders.
5. Shipping & Delivery
- Delivery timelines are estimated and may vary depending on courier services and location.
- Courier delays, weather conditions, transport issues, or operational delays are beyond our control.
- Customers must check the package immediately upon delivery.
For detailed shipping information, please refer to our Shipping Policy.
6. Live Plants, Fish & Livestock
- Live plants and livestock require proper care and acclimation after delivery.
- Sri Maha Aquarium is not responsible for losses caused due to improper handling, poor water conditions, temperature changes, incompatibility, or customer negligence.
- Customers are advised to quarantine new livestock before introducing them into existing aquariums.
7. Fragile Items
- Glass products, terrariums, aquariums, and fragile decor items must be handled carefully.
- Minor handmade variations or natural imperfections may occur.
- Certain fragile products may be restricted to local delivery or store pickup only.
8. Intellectual Property
All content on this website including:
- Images
- Logos
- Product descriptions
- Graphics
- Videos
- Branding
belongs to Sri Maha Aquarium and may not be copied, reproduced, or used without written permission.
9. Website Usage
Users must not:
- Misuse the website
- Attempt unauthorized access
- Upload harmful software or malicious code
- Copy website content without permission
10. Limitation of Liability
Sri Maha Aquarium shall not be held liable for:
- Courier delays or damages
- Loss of livestock after delivery
- Improper aquarium setup or maintenance
- Indirect or consequential damages
Our maximum liability is limited to the product purchase value only.
11. Third-Party Services
We may use third-party payment gateways, courier companies, and logistics providers. We are not responsible for failures or delays caused by third-party services.
12. Force Majeure
Sri Maha Aquarium shall not be responsible for delays or failures caused by events beyond our control including:
- Natural disasters
- Floods
- Government restrictions
- Transport strikes
- Pandemic situations
- Weather disruptions
- Power failures
13. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall fall under the jurisdiction of Karnataka courts.
14. Contact Us
Sri Maha Aquarium
📞 Phone/WhatsApp: 9108622022
🌐 Website: Sri Maha Aquarium